Disciplines/01

Whole-House Refurbishment

Taking a Holland Park house back to its frame and returning it finished, with the structure, the services, the restoration and the interior held by one team on one programme.

What the Commission Covers

A whole-house refurbishment is the point at which repairing a house stops making sense and rebuilding it from the inside becomes the cheaper course. The floors come up, the plaster comes off, the services go out in skips, and what remains is the masonry shell, the roof, the party walls and whatever original fabric is worth keeping. Everything after that is new work carried out inside a listed or conservation-area envelope.

For most of the houses on the Holland Park estate that means five to seven storeys of stucco-fronted terrace or semi-detached villa, built between about 1840 and 1880, altered at least twice since, and carrying a century and a half of accumulated compromise. Lath and plaster patched with pink gypsum. A rear closet wing that was extended in the 1930s and again in the 1990s. Wiring that runs in three different decades of conduit. A boiler serving twelve radiators that were sized for a house with open fires.

The commission covers the lot: survey, drawings, consent, structural works, full replacement of services, restoration of the original fabric worth restoring, new joinery and finishes throughout, and the landscaping of front and rear. One contract, one programme, one point of contact.

What a House of This Age Is Actually Hiding

The survey exists because the drawings never match the building. On a house of this period the recurring findings are consistent enough to predict, and expensive enough to matter if nobody looks for them before the price is agreed.

Bressummer beams over the rear opening that have been notched for pipework by three separate trades. Floor joists built into the party wall with no restraint. A basement with a bitumen tanking layer applied in the 1980s that has debonded and is now holding water against the brick rather than away from it. Chimney breasts removed at second floor with the stack above left sitting on nothing but the neighbouring flue withes. Dry rot behind the stucco where a downpipe has been leaking into the wall for a decade.

None of this is unusual, and none of it is a reason not to proceed. It is a reason to open up early, before the contract sum is fixed, so that the provisional sums attach to real conditions rather than to optimism.

Opening-Up Survey
Lifting boards and cutting inspection hatches at agreed positions, so the structure is priced from what is there rather than from what the drawings show.
Schedule of Condition
A photographic record of the house and its neighbours before work starts. It settles most party wall disputes before they become disputes.
Asbestos Refurbishment Survey
A legal requirement before intrusive work. Artex, pipe lagging, cistern bodies and floor tiles are the usual finds in a house last refitted in the 1960s or 1970s.
Drainage Survey
CCTV of the below-ground runs. Shared Victorian drainage under a terrace is common, and it governs where a new rear extension can and cannot go.

Structure

Most whole-house schemes in this part of London involve some structural remodelling, because the plan of a Victorian house does not suit the way anyone now lives in one. The kitchen wants to go down to the lower ground and open to the garden. The principal suite wants two rooms knocked into one with a dressing room behind. The closet wing wants rebuilding. Each of those is a steel frame, a pad foundation, a temporary works design and a building control sign-off.

Where the house is listed, the structural scheme and the consent scheme are the same conversation. A steel that requires a chimney breast to come out at three levels is a listed building consent matter, not simply an engineering one, and it is far cheaper to find that out at design stage than after the frame is fabricated.

Underpinning belongs here too, whether it is local underpinning to take a new opening down, or the full sequenced underpinning of a basement scheme. It is the single most disruptive operation a terraced house can undergo, and the one most likely to bring a neighbour and a surveyor into the programme.

Services

Services are where the budget quietly goes, and where a refurbishment either works for the next thirty years or becomes a maintenance problem within five. A full replacement covers the incoming supplies, the distribution, and everything drawing off it.

Electrical work means a new consumer unit and full rewire, circuits sized for a house that now runs a lift, a plant room, a wine store and an electric vehicle charger, and a lighting installation designed rather than defaulted. Lighting design matters more in these houses than in almost any other building type, because a room with a fourteen-foot ceiling and a run of original cornice cannot take downlights without being ruined by them.

Mechanical work means heating and hot water sized properly, comfort cooling where it can be concealed, mechanical ventilation with heat recovery, and underfloor heating on the lower ground where the floor build-up allows it. In a house with sash windows and solid walls, the thermal strategy is a matter of judgement rather than a matter of specification. Internal wall insulation applied to a solid brick wall without a considered vapour strategy will cause interstitial condensation and rot the joist ends built into it.

The plant has to live somewhere. On a house without a basement, that is the single hardest planning problem in the whole refurbishment, and it is usually solved with a vault under the front pavement or a plant room carved out of the rear lower ground.

Programme and Phasing

A whole-house refurbishment of a five-storey Holland Park house runs twelve to twenty-four months on site, and the design and consent period before it runs six to twelve months on top. A listed building with a basement can exceed both.

The sequence is unglamorous and rarely varies. Scaffold and enclose. Strip out. Structural works and underpinning. Roof and external envelope. First fix of services. Plaster. Second fix. Joinery. Decoration. Floors. Snagging. The two stages that most often slip are the structural works, where the opening-up finds something, and the joinery, where a six-month lead time on a staircase or a set of doors was agreed at the wrong point in the programme.

Nobody lives in a house through this. Owners decant, and the honest position is to plan for the decant to last a quarter longer than the programme says.

One Team, or Several

The model where an owner appoints an architect, a contractor, a joinery firm and an interior designer separately, and holds the gaps between them, works when the owner is a developer with a project manager on staff. On a private house it tends to produce a job where every party is individually blameless and the house is still not finished.

The alternative is a practice that holds the whole commission under one contract, so the survey, the drawings, the consent applications, the party wall process, the build and the interior sit with one team, and the interfaces between them are their responsibility rather than yours. Several of the practices in the network work that way. Others are specialists who come in alongside an architect you have already appointed.

Which of the two suits you depends on the house, the scope, and how much of the process you want to hold yourself. That is what the first conversation is for, and it is the question that decides which introduction is worth making.

The constraints, in figures

Typical programme on site
12 to 24 months
Design and consent before it
6 to 12 months
Householder planning decision
8 weeks statutory target
Party wall notice, excavation
2 months minimum

Ranges reflect a five-storey period house in W11 or W8 taken back to shell. A listed building, a basement scheme or a house on a constrained street will sit at the upper end of each. The eight-week determination period is the statutory target rather than the current reality: RBKC is working through a substantial backlog following the cyber attack that took its planning systems offline over the winter of 2025, and has said it cannot give individual timescales.

Questions

What Owners Ask First

Can we stay in the house while the work is carried out?
Not on a full refurbishment. With no services, no floors and a scaffold over the elevation, the house is a building site rather than a home. Some owners phase the work by floor to stay in part of the building, which keeps them on site but adds materially to both the programme and the cost, because every trade returns more than once.
How much of the original fabric can be kept?
More than most owners expect. Cornice, ceiling roses, architrave, shutters, sash boxes, staircase joinery, marble chimneypieces and original floorboards can nearly always be repaired rather than replaced, and on a listed building the consent will usually require it. What genuinely cannot be saved is a matter for the survey rather than for a general rule.
Do we need planning permission for internal work?
In an unlisted house within a conservation area, purely internal alterations generally do not need planning permission, though they will need building regulations approval and may need party wall notices. In a listed building, internal alterations affecting the character of the building need listed building consent, and the listing covers the interior as much as the front elevation.
How is the price fixed?
After the opening-up survey and a settled design, not before. A price quoted on drawings alone for a house of this age is a price that will move, and the movement is always upward. A firm worth appointing will want eight weeks to establish what is actually there before giving a number, and will tell you so rather than quote early to win the job.
Who deals with the neighbours?
The practice you appoint does, together with the party wall surveyors. On a terraced street where the excavation notice runs to houses on both sides, the relationship with the neighbours is part of the job, and it is easier to maintain with a schedule of condition, a construction traffic plan and a named contact than to repair once it has broken down. Worth asking any firm how they handle it before you appoint them.
Can we turn a house that was split into flats back into one home?
Usually not, and this is the assumption that most often derails a whole-house brief before it starts. RBKC's Policy HO1(B) protects existing homes and does not allow the amalgamation of self-contained flats, because the borough has been losing housing stock that way. The narrow exception permits a maximum of two homes to be combined into one, and only where the existing flats are genuinely substandard in size, daylight and ventilation. It is worth testing before any money goes into drawings.

Enquiries

Tell Us About the House.

Every introduction begins with a conversation about the house and what you have in mind. There is no charge for it and no obligation, and you appoint whom you choose.